Dental Receptionist

Kent Dental – F/T

Responsible for performing front office functions including telephone activities, patient appointment scheduling, patient registration, computer data entry, collection of payments, and maintaining patient records systems in a manner which promotes quality patient service.  

Essential Duties and Responsibilities

• Greet clinic patients and visitors. Ensure patient needs and requests are handled efficiently.
• Distribute appropriate forms and provide instructions to patients according to HealthPoint procedures.
• Check-in all patients by entering patient data into computer system. Ensure accuracy of all data including income, address and insurance verification.  Collect patient fees and provide patients with receipts.
• Maintain patient charts including assemble and condition patient charts, pull and file, copy, and locate missing records in a timely fashion according to HealthPoint procedures.  Attach appropriate paperwork to patient charts.
• Schedule patient appointments ensuring efficient use of provider time and the appropriate care for patients according to HealthPoint procedures.  Also schedule follow up appointments for patients, confirms patient appointments, arrange for interpreters and answers and screens backline telephone calls, takes messages and directs to appropriate staff.
• Balance cash, prepare daily bank deposits, and close at the end of the day.
• Receive and distribute incoming fax communications.
• Prepare outgoing mail.
• Maintain reception work area and waiting room.
• Follow established procedures for opening and closing the clinic each day.
• Attend staff meetings, in-service meetings, participate in agency committees and task force activities. 

Education and/or Experience 

• Certificate from accredited Dental Assistant program
• Three to nine months of related experience.

 Licenses or Certificates 

• Current Washington State Registration (if performing dental assisting duties).