COVID-19 Testing

1. Use the Virtual Assistant on this page by clicking the blue chat box in the lower-right corner. The Virtual Assistant will give you directions about when to call HealthPoint.

2. If the Virtual Assistant instructs you to call, dial 1-866-893-5717 to be evaluated for a testing appointment. Our phones are busy, and you may be on hold for a long time. Thank you for your patience.

3. You can also use our community test site in Renton for quicker service.

Your results will typically be available in 2-3 days after your test. Please wait 5 days before calling HealthPoint if you have not received your results. 

If you test positive for COVID-19:  

- You will receive a call from a medical provider the same day we receive the results from the lab. You will also receive an email or letter for your records.  

If you test negative for COVID-19, you will receive your results in the following ways:

1. HealthPoint will email your results if you shared your email address with us 

2. HealthPoint will mail you a letter if we do not have your email address 

3. HealthPoint patients can use your MyHealthPoint Patient Portal account to view your results 

4. You can view your results directly with the LabCorp Portal: https://patient.labcorp.com.   

The following standard letters can be provided to an employer or school that request a letter from a doctor.

Letter of recommendation for staying home (high risk groups) for employers and schools (PDF)

Letter to employers about not recommending COVID-19 testing to return to work (PDF)

If you need a test to travel, it’s not guaranteed that you will receive a result within 72 hours of departure or that the format of the results provided will meet the specific requirments for your trip.  The results from our drive-through testing site include whether COVID-19 was "Detected" or "Not Detected," along with the person's name, DOB, test type, and date tested.  You also have the option to print a specific report that is approved for travel to Hawaii. 

For travel COVID testing, you may need to use a private company specializing in travel, or at a provider's office. Discovery Health might be a good option, as they are familiar with requirements for different countries and help provide the necessary paperwork for each destination.

For more travel requirements and recommendations, please visit the King County COVID travel page.  

HealthPoint is not currently testing for COVID-19 antibodies.

We are following recommendations of experts at the Food and Drug Administration (FDA), the Infectious Diseases Society of America (IDSA) and Washington Department of Health. Right now, these organizations are not recommending antibody testing for most people, because these tests often give false results. 

Scientists do not know yet if antibody tests can prove if a person is immune to COVID-19.  

The antibody test: 

- Does NOT test for immunity to COVID-19  
- CANNOT tell you if you could get COVID-19 in the future  
- CANNOT diagnose if you are currently infected with COVID-19  
- CANNOT prove that someone is not contagious  

If you have other questions about antibody testing, please schedule a phone visit with your HealthPoint medical provider. 

The best way to prevent getting or spreading COVID-19 is to practice social distancing, wash your hands frequently, cover your cough/sneeze,  and wear a mask in public.