Health Services

COVID-19 Testing

Non-HealthPoint patients click here.

Personas que no son pacientes de HealthPoint, haga clic aquí. 

Please use the blue chat box in the bottom right corner before calling HealthPoint about COVID-19 testing.

Currently, HealthPoint is testing our patients who: 

  • Have new symptoms including cough, fever, shortness of breath, sore throat, runny nose, chills, headaches, muscle aches, loss of smell, loss of taste, nausea, vomiting and/or diarrhea. 

  • Have been exposed to someone with a confirmed case of COVID-19 in the past 2 weeks 

  • Visited, worked in, or lived in a nursing facility or nursing home in the last 2 weeks 

  • Lived in or worked in a homeless shelter, meat packing plant or other crowded group setting in the last 2 weeks 

  • Had prolonged close contact to other people in a large group event in the last 2 weeks 

  • Are one or more of the following: Black/African American, Latinx/Latino/Latina/Hispanic, Native American, and/or Alaska Native, Native Hawaiian or Pacific Islander 

If you need a COVID-19 test for any other reason (such as "return to work", travel, etc.) please visit our Community Testing webpage (Español).

How to be evaluated for testing

1. Use the Virtual Assistant on this page by clicking the blue chat box in the lower-right corner. The Virtual Assistant will give you directions about when to call HealthPoint.

2. If the Virtual Assistant instructs you to call, dial 1-866-893-5717 to be evaluated for a testing appointment. Our phones are busy, and you may be on hold for a long time. Thank you for your patience.

Getting your COVID-19 test results

Your results will typically be available in 3-5 days after your test. Please wait 7 days before calling HealthPoint if you have not received your results

 

If you test positive for COVID-19:  

- You will receive a call from a medical provider the same day we receive the results from the lab. You will also receive an email or letter for your records.  

 

If you test negative for COVID-19, you will receive your results in the following ways:

1. HealthPoint will email your results if you shared your email address with us 

2. HealthPoint will mail you a letter if we do not have your email address 

3. HealthPoint patients can use your MyHealthPoint Patient Portal account to view your results 

4. You can view your results directly with the LabCorp Portal: https://patient.labcorp.com.   

I need a letter from my doctor for work or school.

The following standard letters can be provided to an employer or school that request a letter from a doctor.

Letter of recommendation for staying home (high risk groups) for employers and schools (PDF)

Letter to employers about not recommending COVID-19 testing to return to work (PDF)

What is COVID-19 antibody testing, and can HealthPoint test me for antibodies?

HealthPoint is not currently testing for COVID-19 antibodies.

We are following recommendations of experts at the Food and Drug Administration (FDA), the Infectious Diseases Society of America (IDSA) and Washington Department of Health. Right now, these organizations are not recommending antibody testing for most people, because these tests often give false results. 

Scientists do not know yet if antibody tests can prove if a person is immune to COVID-19.  

The antibody test: 

- Does NOT test for immunity to COVID-19  
- CANNOT tell you if you could get COVID-19 in the future  
- CANNOT diagnose if you are currently infected with COVID-19  
- CANNOT prove that someone is not contagious  

If you have other questions about antibody testing, please schedule a phone visit with your HealthPoint medical provider. 

The best way to prevent getting or spreading COVID-19 is to practice social distancing, wash your hands frequently, cover your cough/sneeze,  and wear a mask in public.  

HealthPoint is accepting new patients for primary care.