Every day, Iveth Soto, a Health Insurance Navigator, guides patients through the often confusing process of applying for health insurance, Medicaid enrollment, and food assistance programs. For many patients—especially those facing language barriers—her support turns an intimidating experience into one of relief and hope.
Iveth shares that she recently helped a mother who spoke Dari correct an application error that would have cost her $700 a month. By working patiently with an interpreter, Iveth ensured the family qualified for free Medicaid coverage, lifting a huge burden off their shoulders. Stories like these fuel Iveth’s commitment to making HealthPoint clinics a safe, welcoming place where patients can breathe easier knowing someone is in their corner. “We’re here to make people’s lives a little bit easier,” she says—and that’s exactly what Iveth Soto and HealthPoint do.
Hear from Iveth Soto on how she was able to provide accessible health coverage to a local family in the video below.
